🚀 Enrolment & Training Process

NQF 5 
ID 103150
106 credits 

The purpose of this qualification is to equip a learner with the knowledge, skills and competencies to perform duties as a Retail Chain Store Manager. 
 
A Retail Chain Store Manager manages the functions of a branch of a retail chain organisation. 
 
The industry feels that the qualification will serve to equip qualifying learners with the fundamental skills and attitude necessary to: 

• Manage retail chain store operational processes. 

• Maintain retail chain store stakeholder relations. 

• Implement plans to improve sales in a retail chain store. 

• Manage risk and maintain assets in a retail chain store. 

NQF 4
ID 99573
100 credits 

The purpose of this qualification is to equip a learner with knowledge and skills to operate as a Retail Supervisor. 

A qualified learner will be able to: 

• Supervise retail and wholesale staff. 

• Supervise the implementation and maintenance of retail or wholesale operations. 

• Analyse causes of customer complaints and to resolve them in a manner that promotes customer loyalty. 

NQF 3
ID 99669
54 credits  

The purpose of this qualification is to prepare a learner to operate as a Retail Sales Advisor. 
 
A Retail Sales Advisor sells goods and services such as Fast Moving Consumer Goods (FMCG), clothing, furniture, and speciality merchandise in a retail or wholesale environment. 
 
A qualified learner will be able to: 

• Attend to different types of customers and resolve queries.
• Provide customer service and build customer relationships.
• Sell products in a full-service retail and wholesale sales environment. 

NQF 3
ID 99446
34 credits  

The purpose of this qualification is to prepare learners to operate as Dispatching and Receiving Clerks. A Dispatching and Receiving Clerk records goods received into a business and the dispatch of goods from a business while minimising losses to the establishment and maintaining stock records. 
 
A qualifying learner will be able to: 

• Receive deliveries of stock into the business. 

• Dispatch stock from the business. 

NQF 5
ID 102161
445 credits  

This occupational qualification provides an opportunity for the learner to acquire a range of administrative skills to coordinate the activities of an office including information management and operational processes. 
 
Qualified learners will be competent to support management with office and information administration demonstrating a range of administrative and communication skills. They will be able to function in Human Resource, Marketing, Public Relations or Financial departments/unit which will enable them to accomplish tasks professionally and efficiently in the increasingly computerised environment of a business office in accordance with national and international standards in the field. The learner will also understand cultural diversity, multicultural communication and the principles of a professional image and grooming to promote the image of the organisation. 

NQF 3
ID 99688
30 credits  

The purpose of this qualification is to prepare a learner to operate as a Visual Merchandiser. 
 
A Visual Merchandiser plans, develops and displays merchandise visually in order to create and maintain interest in the chosen target market and promote sales. 
 
A qualified learner will be able to: 

• Develop and implement visual merchandising plans. 

• Merchandise stock visually. 

• Maintain and evaluate visual merchandising displays. 

NQF 3
ID 118732
54 credits  

The purpose of this qualification is to prepare a learner to function as a Perishable Goods Department Coordinator. 
 
A Perishable Goods Department Coordinator coordinates staff and the supply of perishable goods, whilst controlling and maintaining compliance to cold chain, safety, and company standards. 
 
A qualified learner will be able to: 

• Handle and resolve customer queries impacting on sales in the perishable goods department 

• Achieve and maintain cold chain compliance by coordinating activities in the perishable goods department 

NQF 2
ID 99708
28 credits  

The purpose of this qualification is to prepare a learner to operate as a Service Station Attendant. 
 
A Service Station Attendant sells and dispenses fuel, lubricants and other accessories, and other automotive accessories, and performs minor checks on motor vehicles at a service station and processes payments. 
 
A qualified learner will be able to: 

• Interact with customers on a forecourt.
• Implement forecourt operations. 

NQF 5
ID 103145
131 credits  

The purpose of this qualification is to equip a learner with the knowledge, skills and competencies to perform duties as a Retail Buyer. A Retail Buyer Sources, buys and allocates stock for wholesale and retail outlets. 
 
A qualified learner will be able to: 

• Manage supplier relationships and the performance of stock. 

• Source products through the identification and selection of suppliers. 

• Buy products (qualifier). 

• Allocate stock to stores. 

NQF 6
ID 91789
507 credits  

The purpose of this qualification is to prepare a learner to manage the functions of a sustainable retail establishment to achieve the objectives of the business while addressing the expectations of the stakeholders. 
 
A qualified learner will be able to: 

• Manage employees in a retail business. 

• Manage services and service standards and relations with stakeholders of a retail business. 

• Manage the stock, supply chain and logistics of a retail business. 

• Manage the marketing activities of a retail business. 

• Manage the financial activities of a retail business. 

NQF 4
ID 121792
155 credits  

The purpose of this qualification is to prepare a learner to function as a Sales Representative. 
 
A competent learner shall demonstrate among others the following attributes: honesty, integrity, punctuality, self-motivated, responsibility, accountability, interpersonal relations, customer service orientated, ethical behaviour, well organised, self-confidence and confidentiality. 
 
A qualified learner will be able to: 

• Manage customer relationships within the scope of a Sales Representative in the wholesale and retail industry. 

• Market, promote and sell products of represented brands to improve sales. 

• Implement product-positioning strategies within the competitive environment.