The National Certificate: Wholesale and Retail Operations, addresses skills and competencies for enabling entry-level employment and positions. The qualifying learner will be able to access opportunities for further development and training in specialized areas of Wholesale and Retail operations
This qualification will serve to link the NQF Level 2 National Certificate. This qualification will serve to provide the W and R sector with personnel that can perform the operation functions to industry standards, optimise productivity and improve service levels. The qualifying learner will undergo personal development that will contribute to social and economic development. The qualifying learners will experience personal growth, development, workplace succession and planning.
This qualification will enable learners to understand and apply the underlying principles of supervision and team leadership within the Wholesale and Retail sector. Therefore, with this qualification, the learners will be able to utilise the skills learned at the lower management level.
A person acquiring this qualification will be able to manage first-line managers in an organisational entity. First-line managers may include team leaders, supervisors, junior managers, section heads, and foremen. The focus of this qualification is to enable learners to develop competence in a range of knowledge, skills, attitudes, and values. The skills, knowledge, and understanding demonstrated within this qualification are essential for the creation of a talent pool of experienced and effective middle managers that represents the demographics of South African society. This qualification will create a leadership cadre for the South African society throughout multiple industries and sectors both private and public.
